Contact and support

Use Contact for commercial questions and Support for product or account help.

Contact

Go to /contact for:

• Pricing or plan-fit questions.
• Custom-domain questions.
• Billing or procurement questions.
• Integration requests.
• General product questions.

The contact form asks for permission to reply. Marketing updates are optional and require a separate checkbox.

Support

Logged-in users can open /dashboard/support to send a support request. The support form attaches workspace context automatically, so you do not need to paste account IDs unless they help explain the issue.

Use support for:

• Dashboard issues.
• Domain setup or verification.
• Redirect behavior.
• Analytics questions.
• Billing or account-access problems.
• API, integration, QR code, or hosted-page help.

Normal support usually receives a response within 1 business day.

Security, Abuse, And Legal

Security, abuse, and legal requests use separate paths:

• Report phishing, malware, or abusive links through /report-abuse.
• Send vulnerability reports through the security contact path.
• Use the legal contact path for privacy, terms, and compliance requests.

These paths stay separate from normal sales and support routing.