FAQ
Quick answers for evaluating Nimriz
Find the most common answers about plans, domains, redirects, analytics privacy, and the API.
Plans and billing
Is there a free plan?
Yes. Starter is the free plan. Paid tiers are Plus, Growth, Professional, and Enterprise, with higher limits for domains, links, QR tools, integrations, reporting, and team workflows as you move up.
Do you offer invoices, refunds, or a billing portal?
Paid plans are managed from your organization billing settings, including payment method and plan changes. Monthly and annual billing are available on paid tiers. For cancellations and refunds, see our Refund Policy at /refund-policy.
How long is analytics data retained?
Analytics history depends on plan: Starter includes 14 days, Plus 60 days, Growth 4 months, Professional 9 months, and Enterprise 18 months. See the pricing page for the current plan comparison.
Account and API
Do I need an invite to sign up?
No. You can create an account and start using Nimriz directly. Invites are only used when someone adds you to an existing workspace as a teammate.
Is there an API?
Yes. Nimriz provides a server-side API for link creation and management (shorten, check slug, updates, bulk flows). Call it only from trusted servers; see Developer Docs for auth, domain access tiers, rate limits, and webhooks.
Where are the developer docs?
See the Developer Docs for API reference, auth model guidance, and error handling best practices.
Links and domains
Can I use multiple domains?
Yes. Short codes are unique per domain, so different brands can use the same slug safely on different hosts.
How do I set up a custom domain?
Add your domain in the dashboard, publish the DNS records shown, then run verification. Host matching is strict (apex and www are distinct). See the documentation for step-by-step setup.
Are certain slugs reserved?
Yes. First-party domains reserve system paths like admin, api, login, billing, _health, and .well-known. Short slugs may also be reserved by policy (e.g. minimum length requirements).
What is the difference between 301 and 302?
Nimriz defaults to 302 (change-friendly). Use 301 only when you want a permanent redirect that may be cached.
What happens when a link expires or is disabled?
Expired or disabled links do not redirect to the destination. They fall back to the domain’s configured landing redirect so users aren’t sent to a potentially outdated URL.
Do you alias apex and www domains?
No. Host matching is strict. `example.com` and `www.example.com` are different domains unless you add and manage both explicitly.
Analytics and privacy
Do you store IP addresses or full User-Agent strings?
No. Privacy mode defaults on for new accounts and omits IP and User-Agent from analytics events. If privacy mode is disabled, Nimriz stores only daily-salted hashes (not raw values).
How do you handle bots and prefetch traffic?
Click events include bot flagging so reports can filter likely automation traffic. Treat bot-flagged clicks separately for campaign reporting.
Ready to try it with your own links?
Create your account, then use the docs and FAQ as you connect domains, build links, and review analytics.