Workspace and profile deletion
Understand workspace deletion, personal profile deletion, the 30-day grace period, cancellation behavior, and what happens to access.
Types of deletion
Workspace deletion
Workspace deletion permanently removes a workspace account and all data owned by that workspace, including:
- All short links (which immediately stop redirecting traffic).
- All domains granted to that workspace.
- All routing rules, QR codes, spaces, tags, and exports.
- All team memberships in that workspace.
- All API keys, webhook endpoints, and conversion secrets for that workspace.
Who can request it: Organization Owners or Organization Admins. (Workspaces that do not belong to an organization can be deleted by a workspace Admin.)
Where to find it: the Delete workspace panel in SettingsWorkspace (within the workspace you want to delete), or SettingsOrganizationWorkspaces.
Note: Workspace deletion is not the same as leaving a workspace. It removes the workspace entirely, for all members.
Personal profile deletion
Personal profile deletion removes your individual user identity and access across every workspace you belong to. It does not automatically delete those workspaces-it only removes your membership.
Who can request it: The currently signed-in user.
Where to find it: the Delete account panel in SettingsProfile.
Confirming deletion
Nimriz requires explicit confirmation to prevent accidental deletions:
- Workspace deletion requires you to type the workspace name exactly before proceeding.
- Profile deletion requires you to type your email address exactly before proceeding.
The 30-day grace period
Deletion is not instantaneous. After you confirm a deletion request, the account enters a 30-day grace period before permanent deletion occurs.
What happens immediately
The moment deletion is requested:
- For workspace deletion: Dashboard access is locked immediately for all workspace members. All public short links for that workspace stop redirecting traffic. Visitors clicking affected links will reach the domain's not-found fallback.
- For profile deletion: Your dashboard access is blocked immediately. Links you created remain in the workspace-your links are workspace data, not personal data tied solely to your profile.
What happens after 30 days
After the grace period expires, permanent deletion runs. This removes all underlying data records and is not reversible.
Cancelling within the grace period
You can reverse a deletion during the 30-day window from the /deletion-status page:
- Cancel workspace deletion: An authorized administrator (Org Owner or Org Admin) clicks Cancel workspace deletion. Dashboard access and public link redirects are immediately restored.
- Cancel profile deletion: The same user signs back in (the dashboard routes them to the deletion status page) and clicks Cancel profile deletion. Normal dashboard access is immediately restored.
Safeguards and limitations
Owner safeguard for profile deletion
You cannot delete your personal profile if you are the last remaining Admin of any workspace or the last Org Owner of any organization. The platform blocks this to prevent workspaces or organizations from becoming permanently orphaned with no administrator.
Before deleting your profile:
- Transfer your organization ownership to another member, or
- Add another Admin and remove yourself from any workspace where you are the last Admin, or
- Delete the workspace entirely first.
Analytics retention
Privacy-aware analytics archives and related operational records are stored in durable platform infrastructure that follows standard retention schedules. When a workspace is deleted:
- Application-level access to analytics is removed.
- Associated link and workspace records are deleted from the database.
- Append-only analytics, archive, warehouse, log, or backup records are subject to platform retention schedules and cannot be selectively erased early on request.
This is relevant if you are subject to data privacy regulations and need to communicate data retention timelines to your users.
Link data
Links belong to the workspace, not to individual user profiles. When a workspace member leaves or a profile is deleted, their links remain in the workspace and continue redirecting normally.
Deletion status page
The /deletion-status page in the dashboard shows the current state of any pending deletion for your profile or workspaces. Use this page to:
- Confirm a deletion request is in progress.
- Cancel the deletion during the grace period.
- See the date the final purge is scheduled for.
Troubleshooting
I started a workspace deletion but need to stop it
Log in to the dashboard (if you still have access through org-level credentials) and open the /deletion-status page. Click Cancel workspace deletion. Dashboard access and link redirects will be restored immediately.
If you have been locked out and cannot access the dashboard, contact support with your workspace name and registered email address.
My profile deletion is blocked
The most common reason is that you are the last Admin of one or more workspaces, or the last Org Owner of one or more organizations. The dashboard will tell you which workspaces or organizations are preventing the deletion. Add another Admin to those workspaces and transfer org ownership before retrying.
Short links stopped working and I do not know why
If links on a specific workspace have stopped redirecting without any action from you, check the workspace's account status page. A workspace entering a deletion grace period stops all link redirects immediately.
Related guides
Related next steps
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