Organizations and workspaces
Understand org roles, workspace roles, billing scope, and how switching works under multi-workspace governance.
Organizations and workspaces
Use this guide when you want to understand how Nimriz organizes teams, billing, and day-to-day workspace operations.
Before you start
- you should already have access to at least one Nimriz workspace
- some org-wide roles are available only on supported plans or as features roll out gradually
- workspace-owned actions such as links, domains, API keys, and webhooks still depend on the active workspace
What to expect
Nimriz can place one organization above one or more workspaces.
- the organization is the top-level governance and billing layer
- a workspace is where operational work happens: links, domains, teammates, API keys, and settings
- your dashboard still needs an active workspace, even when your access comes from the organization layer
In the dashboard, expect settings to be split into three scopes:
- Organization: org identity, members, invites, workspaces, and org billing
- Workspace: workspace details, domains, and workspace team management
- Personal: profile, appearance, and personal security settings
Org roles and workspace roles
Nimriz keeps org roles separate from workspace roles.
Common org roles:
org_member: basic organization membership without cross-workspace admin powersorg_admin: can administer child workspaces that belong to the orgorg_owner: full org control, including delegated governance and billing ownershiporg_billing_admin: billing-focused access without general workspace mutation powers
Workspace roles still control day-to-day collaboration inside a workspace:
owneradminmemberviewer
What stays workspace-scoped
Even when an org exists above your workspaces, these flows still behave as workspace actions:
- link creation and editing
- domain management
- workspace API keys
- callback secrets
- workspace webhooks
- most dashboard actions tied to the current workspace
That is why switching to the correct active workspace still matters.
Org invites versus workspace invites
Nimriz treats these as different flows:
- an org invite adds you to the organization layer
- a workspace invite adds you to a specific workspace
If the workspace belongs to an organization, accepting the workspace invite can also create or reuse your org membership automatically.
Workspace switching under an organization
If you belong to more than one organization or workspace, use the account menu in the dashboard shell.
- switch the organization first when you need to move to a different org context
- switch the workspace when you need a different child workspace inside the current org
If your org role allows cross-workspace administration, Nimriz may let you enter a child workspace without a normal workspace membership row. The workspace is still explicit and still becomes your active workspace for dashboard actions.
Billing and governance expectations
The organization layer is where Nimriz can centralize:
- billing
- workspace-count governance
- higher-level admin flows
Operational work remains scoped to the workspace so existing link, domain, webhook, analytics, and API-key behavior stays stable.
If you have a billing-focused org role, the billing page in dashboard settings is org-scoped. That page does not automatically grant general workspace mutation powers.
Common mistakes
- assuming an org role automatically changes the active workspace
- treating org invites and workspace invites as the same thing
- expecting billing access to unlock general workspace mutation powers
Troubleshooting
I can access the org, but the dashboard shows the wrong data
- check the active workspace first
- switch into the workspace that owns the links or domains you expect
- retry the action after switching
I accepted an invite, but I still do not see the expected workspace
- confirm whether the invite was org-only, workspace-only, or both
- if you already belonged to the org, you may still need to switch into the target workspace manually
- if the workspace should be available but is missing, ask an admin to confirm the workspace membership actually exists
I can manage billing but not links or domains
- that is usually expected for
org_billing_admin - billing access does not automatically grant general workspace mutation powers
When to contact support
Contact support if:
- your org role and workspace role combination behaves differently from what your admin expected
- a workspace invite should have created org access, but it did not
- you can see the org but can never reach the child workspace you were told to manage
Include:
- the organization name
- the workspace name
- the approximate time of the problem
- the visible error or screenshot